Privacy policy

PRIVACY POLICY
Effective Date: 10.04.2026


1. Who We Are
This Privacy Policy applies to The Tea Cartel and Bagan Bari, both owned and operated by Quadra Tea Packaging LLP.

Registered Office Address:
2A, Sunny Tower, Sevoke Road,
Siliguri, District: Darjeeling,
West Bengal – 734001, India

Throughout this policy, “we”, “us”, or “our” refers to Quadra Tea Packaging LLP, including its brands The Tea Cartel and Bagan Bari.


2. Information We Collect
We may collect the following types of information:

a) Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

b) Payment Information

  • Payment details are processed securely via third-party payment gateways

  • We do not store your card or banking details

c) Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data


3. How We Use Your Information
We use your information to:

  • Process and deliver orders

  • Communicate order updates and provide customer support

  • Improve our website and services

  • Send promotional offers (only if you opt in)


4. Sharing of Information
We respect your privacy and do not sell your personal data.

We may share your information with:

  • Logistics partners for delivery

  • Payment gateways for processing transactions

  • Service providers for website operations


5. Cookies & Tracking Technologies
We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Analyse website traffic

  • Personalise content and advertisements

You can manage or disable cookies through your browser settings.


6. Data Security
We take appropriate security measures to protect your data from unauthorised access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


7. Your Rights
You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

To exercise these rights, please contact us using the details below.


8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


9. Data Retention
We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, tax, and regulatory requirements


10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”


11. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:

📧 Email: info@teacartel.in
📞 Phone: +91 9800080222


12. Business & Compliance Details
Legal Entity: Quadra Tea Packaging LLP
Brands: The Tea Cartel, Bagan Bari

Registered Office Address:
2A, Sunny Tower, Sevoke Road,
Siliguri, District: Darjeeling,
West Bengal – 734001, India

GSTIN: 19AABFQ3780C1ZB
FSSAI License No.: 22825084000959